How to Add a Recording via Your Phone.

How to Add a Recording via Your Phone.

  1. Dial *31 from your phone.
  2. Follow the voice prompt and record the message. (This recording will now automatically be uploaded to your Media Manager in the TMS, where it can be assigned to where you want it to be. 
    1. Depending on your extension type, you will have access to the PBX Manager Menu item and can find the recording under "Voice Recordings".
    2. Take note of the time and date you do the recording, as the recording will be named with a time and date stamp.)

    • Related Articles

    • How to Add a Custom Holiday Message to a Business PBX - Step by Step Instructions

      Method 1 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the PBX Manager menu item. 4. Click on the Inbound Routes sub-menu item. ...

    • TMS Feature - PBX Manager - Voice Recordings

      Voice recordings are the media files that are used for various functions, like IVR Menues, inbound routes, or queue announcements. There are three ways a recording can be created: Upload a message from the browser Download the Voice Menu Recorder ...

    • TMS Feature - PBX Manager - Pause Codes

      Pause codes indicate why a participant/agent is not available for calls and can be customised according to the company’s needs. Pause codes can be created by a PBX admin and used by any extension enabled to do so. To create a new pause code, the ...

    • TMS Feature - PBX Manager - Feature Codes

      Feature codes are preset key sequences (shortcuts) that enable extension users to access a function. Feature codes are preset key sequences (shortcuts) that enable extension users to access a function. To add a feature code, contact Euphoria Support. ...

    • TMS Feature - PBX Manager - Music on Hold

      Music on Hold (MoH) files play when a caller is on hold. To add to these, create a folder to house the music files, and give the folder a name and description. Files in a folder can be selected for play either alphabetically or randomly. Once the ...