TMS Feature - PBX Manager - Voice Recordings
Voice recordings are the media files that are used for various functions, like IVR Menues, inbound routes, or queue announcements.
There are three ways a recording can be created:
Upload a message from the browser
Download the Voice Menu Recorder application from within TMS and upload a recording.
Dial the feature code *31 on an extension to record a message or click on the “Record Voice Recording” button.
The computer’s microphone is used to record a voice recording in the browser or the Voice Menu Recorder app. Select the “Record” button to record your voice. If nothing is recorded, check that the microphone is connected and the browser supports this option.
To upload a voice recording, the user can choose a file from their computer by selecting “Browse” and selecting an MP3 or WAV file to upload. The file size limitation is 5MB.
Any voice recording file can be renamed by clicking on the “Edit” button, or listen to any recording by selecting “Play” in the list overview. Recordings that are in use by other elements in TMS (queues, IVRs etc.) cannot be deleted.
Articles Related “How To” Document Links:
How to add a Huntlist/IVR/ or Queue to the Inbound routes.
PBX Settings
How do I change my default caller ID?
How to Disable Personal Caller ID.
How to change the system voice on the PBX?
Are Default Company caller IDs configurable?
Queues
How to Configuration/Create a Queue.
How to Enable Disposition for Queues.
How to Add a Webhook to a Queue
How to add Members to a Queue.
Where is the Time for a Queue Controlled?
Inbound Routes
How to Set Up an Inbound Route.
How to Add a Custom Holiday Message to a Business PBX.
How to adjust/Change an Inbound Route.
Pause Codes
Feature Codes
Euphoria Standard Feature Codes
IVR
Where to get a Professionally Recorded IVR Message Created?
How to Add a Recording via Your Phone.
How to Add an IVR / Digital Receptionist?
On Which Website can I find Music for my Telephone Recording?
Huntlist
How To Make Multiple Extensions Ring At The Same Time.
Conference Room
How to Set up a Conference Room.
How to join a conference room?
Mailboxes
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