TMS Feature - PBX Manager - Feature Codes
Feature codes are preset key sequences (shortcuts) that enable extension users to access a function. Feature codes are preset key sequences (shortcuts) that enable extension users to access a function. To add a feature code, contact Euphoria Support.
For example, a shortcut key can be created to enable a pause code or perform a speed dial, or transfer a call to a queue. Depending on the action required, the system may respond with interactive voice prompts. These are set up according to the organisation’s needs by the Euphoria pre-production team during the initial setup, which is completed before going live. Personalised feature codes can be added to the TMS.
A feature code can also be used to create a call back for the company automatically when a client calls. Please review the section on How to create a callback for the company in the support Portal.
How to add a Huntlist/IVR/ or Queue to the Inbound routes.
PBX Settings
How do I change my default caller ID?
How to Disable Personal Caller ID.
How to change the system voice on the PBX?
Are Default Company caller IDs configurable?
Queues
How to Configuration/Create a Queue.
How to Enable Disposition for Queues.
How to Add a Webhook to a Queue
How to add Members to a Queue.
Where is the Time for a Queue Controlled?
Inbound Routes
How to Set Up an Inbound Route.
How to Add a Custom Holiday Message to a Business PBX.
How to adjust/Change an Inbound Route.
Pause Codes
Feature Codes
Euphoria Standard Feature Codes
IVR
Where to get a Professionally Recorded IVR Message Created?
How to Add a Recording via Your Phone.
How to Add an IVR / Digital Receptionist?
On Which Website can I find Music for my Telephone Recording?
Huntlist
How To Make Multiple Extensions Ring At The Same Time.
Conference Room
How to Set up a Conference Room.
How to join a conference room?
Mailboxes
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