TMS Users

How to Create a Custom Role - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs acc...
Fri, 7 Jul, 2023 at 10:22 AM
What can Custom Roles be used for?
Custom roles can be created to add to a group of managers or extensions instead of editing permissions one by one.
Thu, 19 Aug, 2021 at 4:20 PM
How to Assign a Role to Multiple Extensions - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/  2. Choose the desired account. (A user needs ac...
Fri, 7 Jul, 2023 at 10:32 AM
How to Assign a Role to Individual Extensions - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs acc...
Fri, 7 Jul, 2023 at 10:35 AM
How to Add a Manager to the TMS - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs a...
Fri, 7 Jul, 2023 at 10:37 AM
How to Add a Manager TMS Account to an Existing Extension - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs acc...
Fri, 7 Jul, 2023 at 10:38 AM
How to Assign Permissions to Managers - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs a...
Fri, 7 Jul, 2023 at 10:40 AM
How to Set Up a TMS Account for an Extension user - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer Option 1:  TMS Users: 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired acc...
Fri, 7 Jul, 2023 at 10:44 AM
How to Reset a TMS Password(For Reseller Tenants) - - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer Resellers not wanting clients to receive the OTP mailer are to setup the TMS login as follows: 1. G...
Fri, 7 Jul, 2023 at 10:46 AM
How to Assign Extensions, Queues and Campaigns to each Manager - Step by Step Instructions
Update Date: May 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs a...
Fri, 7 Jul, 2023 at 10:48 AM