Update Date: May 2023

Created By: Marizane Brummer

1. Go to the TMS URL:  https://tms.euphoria.co.za/

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 

3. Click on the TMS Users menu item.

4. Click on the Managers sub-menu item.

5. Click on the arrow next to the Roles tab at the top toolbar. 

6. Click on Add Roles.

7. Create a Role Name and Type.  

8. Enable features for the custom role. 

9. Click Apply to save the role.  

Note: When assigning permissions, roles, extensions, queues and campaigns, ALWAYS ensure the correct manager is chosen first.