Network Configuration
What is WebRTC
WebRTC is a free, open project that provides browsers and mobile applications with Real-Time Communications (RTC) capabilities via simple APIs. The WebRTC components have been optimized to best serve this purpose. Euphoria supports Secure WebSockets ...
1MB Line works better than, e.g. 2MB Line
When using VOIP, it is recommended to be on a 1MB ADSL line rather than, for example, a 2MB or 10MB line. The reason for this being that the smaller line is more synchronised with regards to uploading speed& downloading speed.e.g. When using a 1MB ...
Can I share voice and data over a single ADSL line?
99% of the time, the answer is The problem with sharing voice and data is you have no control over how the line is being used. If three other people send an email while you are on a voice call using the same line. Your conversation will disappear ...
How can I Test the Quality of my ADSL Connection - Step by Step Instructions
We have created an application to test your Internet Connection. This will give us insight into the quality of the Adsl exchange you are using over your data line. We will be able to give you an informed opinion of the Adsl exchange and if it will be ...
Can I send faxes to traditional fax machines?
We suggest rather scanning the document and emailing it to the recipient. To fax open an account with http://www.virtual-fax.co.za. Send faxes to traditional fax machines from your email application, such as outlook. Open your email application ...
Can I use a DID (telephone number) to receive FAXES? FAX2EMAIL
We offer integrated fax to email services You may use a telephone number (DID) assigned to your account to receive faxes. If you do not have a spare number to use, you will need to order a new DID number by emailing sales@euphoria.co.za, including ...
What is change management?
When Euphoria manages a clients' phone system on their behalf, this is charged every month. R300 per month for 2 hours of Change Manage. This includes a 90-day cancellation. Should you require more Change Management hours, this can be arranged with ...
Can I use two ViBE routers on the same WAN connection?
The Vibe Headend Server maps the public WAN IP of the link /connection to the Mac address of the CPE. Hence if you put two vibe routers on the same wan link, the head end server will be using the first link to connect and map the incoming IP to the ...
Basic Euphoria Network Config - LTE
Basic Euphoria Network Config - LTE & DSL
Basic Euphoria Network Config - LTE, DSL & Bridge
Why Does my External Phone Client say it Can Not Connect?
The external client may need to update. It’s not running in the background and needs to be opened.
Phone JS API (For Basic Extensions) - Beta
Overview The PhoneJS API interacts directly with the Euphoria browser phone and allows you to use the Euphoria browser phone outside of the Euphoria platform. Usage Requirements Library Key is required to use this API. Please contact us in case you ...
Getting started with Euphoria WebRTC
WebRTC (Web Real-Time Communication) is an API definition drafted by the World Wide Web Consortium (W3C) that supports browser-to-browser applications for voice calling, video chat, and P2P file sharing without the need for either internal or ...
Vibe Headend entry highlighted in red
1. If it shows the Mac address, either the Vibe CPE is not connected correctly to the network, or the Firewall is blocking the VPN from exiting the network 2. If it shows the IP address, Packets are being sent to the VIBE server but are not able to ...
Vibe router not up but showing that its up but its not up and phones are showing no service through vibe but not when you bypass it
The head end might have cached information and when we remove the head end info and apply settings then re-add the info the link comes up
Calls dropping using a the Mikrotik OS (Router)
We have seen a SIP helper cause occasional dropped calls when using a Mikrotik Router without ViBE. 1. Go to Firewall Settings 2. Go to Service Ports 3. Ensure sip on port 5060 and 5061 option is disabled. 4. When you mouse rolls over it, it will ...