Can I share voice and data over a single ADSL line?

Can I share voice and data over a single ADSL line?

99% of the time, the answer is 


 

The problem with sharing voice and data is you have no control over how the line is being used. If three other people send an email while you are on a voice call using the same line. Your conversation will disappear momentarily, break up or sound like speaking underwater. 

 

Another reason we do not like sharing voice and data is that you have to use a data ISP. This means your voice traffic will be routed over a third party network, which may have congestion or non-prioritisation of voice traffic. In simpler terms, we have much less control over where your voice is travelling, so there is a much higher chance of having quality problems.

 

The only time the answer is yes is when you are using a single extension at a remote office location such as your home or satellite office. This is not guaranteed to work, but since there will be such low use on the line, it will likely work perfectly most of the time. 

 

We would say yes because only a person affected on a specific day cannot be contacted on the office extension due to the ADSL line being down or congested. It is quite easy to contact this person on a mobile phone, and they may simply make calls on via mobile until the line is back to normal. We see these single extension offices as a perk of the cloud PBX, 

 

If your satellite office is mission-critical, then we suggest ordering a dedicated voice line from Euphoria Telecom with built-in failover in the case of a disaster.


    • Related Articles

    • How can I Test the Quality of my ADSL Connection - Step by Step Instructions

      We have created an application to test your Internet Connection. This will give us insight into the quality of the Adsl exchange you are using over your data line. We will be able to give you an informed opinion of the Adsl exchange and if it will be ...
    • I have ADSL on the same line as the number I want to port; how do I keep my ADSL?

      In terms of numbers being ported with ADSL functionality, Telkom has 72 hours to activate the replacement ADSL number; therefore, your ADSL could be disconnected during this time. You will need to state that you would like to keep the ADSL ...
    • 1MB Line works better than, e.g. 2MB Line

      When using VOIP, it is recommended to be on a 1MB ADSL line rather than, for example, a 2MB or 10MB line. The reason for this being that the smaller line is more synchronised with regards to uploading speed& downloading speed.e.g. When using a 1MB ...
    • Euphoria Hardware Options

      Desk Phones Yealink Executive T31P Compatible with Yealink YHS34 Headset Requires Yealink Mono Power Supply Backlit LCD Screen Up to 3 VoIP accounts* Hold, Transfer, Redial Buttons 3-way conference ability Built-in Speakerphone Power over Ethernet ...
    • What is the Process to Port my Number to Euphoria Telecom?

      Port requests are to be submitted in writing to porting@euphoria.co.za. Geographic Number Porting is a sensitive process; however, we are here to assist you and facilitate the process; therefore, please ensure that you comply with and supply the ...