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Campaign Manager

How to Create a Campaign.
Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: Click on the Campaign Manager menu item. Step 4: Click...
Fri, 20 Aug, 2021 at 2:32 PM
How to Enable Dispositions for a Campaign.
Note: Each Campaign will have its own dispositions.  Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: C...
Fri, 20 Aug, 2021 at 2:35 PM
How to Manage a Campaign.
Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: Click on the Campaign Manager menu item. Step 4: Click...
Fri, 20 Aug, 2021 at 2:37 PM
How to Create a Script to the Campaign.
Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: Click on the Campaign Manager menu item. Step 4: Click...
Fri, 20 Aug, 2021 at 2:56 PM
How to Add Agents t the Campaign.
Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: Click on the Campaign Manager menu item. Step 4: Click...
Fri, 20 Aug, 2021 at 3:04 PM
If Agents are Added to a Campaign, are the Same Agents Added to a List on Creation?
Yes, Unless agents are added to a list specifically, the campaign agents will be dialled.  
Fri, 20 Aug, 2021 at 2:59 PM
How to Assign a List to a Campaign.
Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: Click on the Campaign Manager menu item. Step 4: Click...
Fri, 20 Aug, 2021 at 3:01 PM
Where to Customize a Script?
A custom script can be added when creating a list OR: Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  Step 2: Choose the correct account Step 3: ...
Fri, 20 Aug, 2021 at 3:09 PM