Update Date: July 2023

Created By: Marizane Brummer

1. Change the default audio device. This will need to be done on your Laptop or PC.

1.1.Click on Start, and type Sound Settings in the search bar. (Every laptop look will be different)

1.2. Open the Sound page. 

1.3.Change the default device to Speakers. This is done by selecting it and clicking the Set Default button. Note: The green tick will now be on the Speakers. 

2. Open the Euphoria Soft-phone, go to:

2.1. Select Phone. 

2.2. Select Phone Settings. 

2.3. Select Headset under Speaker / Headset.

2.4. Select Apply to save the changes and adjust the audio levels to suit your needs.