Update Date: May 2023

Created By: Marizane Brummer

1. Go to the TMS URL: https://tms.euphoria.co.za/ 

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)  

3. Click on the PBX Manager menu item.

4. Click on the Queues sub-menu item.

5. Choose the desired queue. 

6. Select the Webhooks tab.

7. Click the Add Webhook button. (Ensure the webhook is created in the API And Integration Centre.).How to Create a Webhook

8. Choose the desired Webhook, When it should open, and its behaviour.   

9. Click Apply to save the changes.