Step 3: Click on the API & Integration Center menu item.
Step 4: Click on the Integration Center sub-menu item.
Step 5: Choose the correct Integration group.
Step 6: Click on the down arrow next to the “Actions” tab.
Step 7: Click on the “Add Webhook” button.
Step 8: Fille in the Webhook details.
Step 9: Click the “Test and Configure” button, (Often, the result may contain many fields that are not essential to the current objective; by selecting checkboxes at the head of each column, the view presented to the agent can be configured.)
Step 10: Click “Save” to save the webhook.