Update Date: August 2023
Created By: Marizane Brummer
Option 1; Feature Code
Dial the feature code *31 on your desk phone. Once saved the recording will sit in the TMS in the voice recording section.
Option 2- 4 : From the TMS
1. Go to the TMS URL: https://tms.euphoria.co.za/
2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)
Option 2: Record from the Voice Recordings Page
1. Click on the PBX Manager menu item.
2. Click on the Voice Recordings sub-menu item.
3. Select the Record Voice Recording button.
4. Press Record and read your script in your most professional voice.
5. Press Stop when you are satisfied with the recording.
6. Give the recording a name and press Apply to save it.
Option 3: Download Voice Menu Recorder
1. Click on the PBX Manager menu item.
2. Click on the Voice Recordings sub-menu item.
3. Select the Voice Menu Recorder link.
4. Click Download and Install the Voice Menu Recorder.
5. After installation, open the recorder.
6. Log in with your euphoria credentials to use the recorder.
7. Press Record when you are ready The application has already loaded the correct audio format.
8. Press Stop when you are done.
9. Give the recording a name and press Upload. This will save the recording in the TMS.
Option 4: Upload a Recording
1. Click on the PBX Manager menu item.
2. Click on the Voice Recordings sub-menu item.
3. Select the Upload Voice Recording button.
4. Select a pre-recorder file from your device. Note The media file should be an MP3 or WAV file. The uploader has a file size restriction of 5MB.
5. Press Apply to save the file.