Which Calls are Recorded?
Modified on: Fri, 20 Aug, 2021 at 2:16 PM
Euphoria charges for Call Recording on a per extension level. Any call received by an extension or made by an extension with Call Recording active will record that call.
Call Forwards to external numbers added to hunt lists or IVR menus will not record a call; unless the call is directed to an extension, and in turn, the extension forwards the call onto the external number.
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