Update Date: June 2023

Created By: Marizane Brummer

1. Go to the TMS URL:  https://tms.euphoria.co.za/ 

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 

3. Click on the Extension Manager menu item.

4. Click on the Extensions sub-menu item.

5. Select the desired extension.

6. Click on the Agent tab at the top.

7. Click on the Enable Agent Configurations button. This will open the agent configurations. 

8. Fill in, enable and tick all the features that are needed for the agent. 

9. Click Apply to save the configuration.