Update Date: May 2023
Created By: Marizane Brummer
Desk or SoftPhone:
1. Dial *85 on your phone.
2. When prompted for the password, please enter your extension number and the # key.
On Email:
1. Ensure that voicemail to email is enabled:
a. Go to the TMS URL: https://tms.euphoria.co.za/
b. Choose the desired account. (A user needs access to the menu Item in order to complete the below
steps)
c. Click on the Extension Manager menu item.
d. Click on the Extensions sub-menu item.
e. Select the extension if more than one is available.
f. Click on the Voicemail tab.
g. Ensure Voicemail is enabled.
h. Click on the tick box next to Voicemail to email.
i. Add the correct email address and decide if voicemails need to be deleted after delivery, as
a mailbox can keep 100 voicemails on default. 
j. Click Apply to save the changes.
