1. Go to the TMS URL: https://tms.euphoria.co.za/ 
  2. Choose the correct account
  3. Click on the Extension Manager Menu Item.
  4. Click on the Extension sub-menu item.
  5. Select the correct extension.
  6. Click on the Details tab at the top.
  7. Scroll down to the “Pin to Dial” box and add a pin or remove the pin.   
  8. Click on “Apply” to save the changes.