Update Date: May 2023

Created By: Marizane Brummer

The manager can choose the extension number with the creation of extensions in 2 ways. 

1.  Letting accounts know that they want new extensions created and giving the extension numbers.

2. Creation of a new extension in the TMS and adding the number.

Note: New extension creation is charged and is either paid with the billing cycle on a post-paid account or to be paid before activated on a pre-paid account.