Update Date: May 2023

Created By: Marizane Brummer

1. Go to the TMS URL:  https://tms.euphoria.co.za/

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)  

3. Click on the PBX Manager menu item.

4. Click on the Queues sub-menu item.

5. Choose the desired queue. 

6. Click on the Dispositions dropdown option to concertina the section open.


7. Tick the Enable box.

8. Click Apply to save the changes.