Step 1: Go to the TMS URL: 

Step 2: Choose the correct account

Step 3: Click on the PBX Manager menu item.

Step 4: Click on the PBX Settings sub-menu item.

Step 5: Click on the “Add Pickup Groups” button. 

Step 6: Give the Pickup group a name and choose the extension that should be in the group.

Step 7: Click on “Apply” to save the Pickup group.