2 Methods


Method 1: Extension Manager

  1. Go to the TMS URL: https://tms.euphoria.co.za/ 
  2. Choose the correct account
  3. Click on the Extension Manager menu item.
  4. Click on the Extension sub-menu item.
  5. Select the extension that you want to change.(This is done via the search button or opening the group the extension is part of.)
  6. Click on the Details tab at the top.
  7. Click on the Edit Icon next to the External Caller Id on the right. 
  8. Set the Caller ID to Randomise.
  9. Click ”Apply” to save the change. 


Method 2: Campaign Manager

  1. Go to the TMS URL: https://tms.euphoria.co.za/ 
  2. Choose the correct account
  3. Click on the Campaign Manager menu item.
  4. Click on the Campaigns sub-menu item.
  5. Click on  “Manage” on an existing campaign
  6. Click on “Edit Campaign”.
  7. Set the Caller ID to Randomise.
  8. Click ”Update” to save the change