2 Ways: 

Step 1: Go to the TMS URL: https://tms.euphoria.co.za/ 

Step 2: Choose the correct account


Method 1: Extension Manager

Step 1: Click on the Extension Manager menu item.

Step 2: Click on the Extension sub-menu item.

Step 3: Select the extension that you want to change.

Step 4: Click on the Details tab at the top.

Step 5: Click on the Edit Icon next to the External Caller Id on the right. 

Step 6: Set the Caller ID to Randomise.

Step 7: Click ”Apply” to save the change. 


Method 2: Campaign Manager

Step 1: Click on the Campaign Manager menu item.

Step 2: Click on the Campaigns sub-menu item.

Step 3: Click on  “Manage” on an existing campaign

Step 4: Click on “Edit Campaign”.

Step 6: Set the Caller ID to Randomise.

Step 7: Click ”Update” to save the change