GNP - Porting
How do I Port numbers on multiple accounts with differentdirectors as the account holders?
The rule of porting is that one telephone bill equates to one port application. Therefore, if you have three separate telephone bills with five numbers on each that need to be ported, three separate port applications will need to be completed and ...
If I am not happy with Euphoria’s quality of service after I have ported, can I reverse the port and move back to my old service provider?
The NPC (Number Portability Company) states that once a number has been ported, there is a three-month “freeze” period on porting those numbers again; you will therefore not be able to port to a new service provider during this time; however, a port ...
How do I port my PRI (Primary Rate Interface) to Euphoria Telecom?
Telkom has to make an appointment to visit your offices and remove the PRI interface from your premises for the port to take effect. This can delay the porting process. A PRI is simply a line offered by Telkom that gives you 30 channels (voice line) ...
How do I port my Telkom BRI (Basic Rate Interface) numbers to Euphoria Telecom?
A BRI is simply a line offered by Telkom that gives you two channels instead of one. They are generally packaged with a set of 30 numbers that can be used for marketing purposes or direct dialling to each employee. Any number that is not ported will ...
I have ADSL on the same line as the number I want to port; how do I keep my ADSL?
In terms of numbers being ported with ADSL functionality, Telkom has 72 hours to activate the replacement ADSL number; therefore, your ADSL could be disconnected during this time. You will need to state that you would like to keep the ADSL ...
Will the service with my current Service Provider be automatically cancelled or cancelled by the Euphoria Porting Department?
I acknowledge that it will remain my responsibility to cancel my lines/contract with my current service provider should porting not end in an automatic cancellation 30 days after porting. For a customer porting a PRI/BRI, we need the following (in ...
How long does it take to port?
The standard porting turn-around time is 7-21 working days. Once our Porting Department has received all the correct paperwork, the Port Application will be submitted to our porting authorities within 24 hours. Our porting authority will then be in ...
Reasons for a Port Application being Rejected.
Valid Rejection Reasons as per ICASA Requirements: According to Regulation 4 (9) of the Functional Specification for Geographic Number Portability under the Number Portability Regulations, a donor operator (ECN in this instance) may reject a request ...
What is the Process to Port my Number to Euphoria Telecom?
Port requests are to be submitted in writing to porting@euphoria.co.za. Geographic Number Porting is a sensitive process; however, we are here to assist you and facilitate the process; therefore, please ensure that you comply with and supply the ...
Am I able to Port a number that is currently still in contract with my current Service Provider?
However, you will remain liable for the contract with your current Service Provider until the contract period has ended. Alternatively, pay a cancellation fee with the Service Provider to terminate the contract. Amounts and conditions will vary ...
Why should I port my geographic numbers?
Geographic numbers should be ported, either because they appear on your marketing material, because they are the number/s your clients have come to know, or because they are the number/s you advertise.
What are the different Types of GNP Requests?
Individual GNP Requests This is a GNP Request relating to GEOGRAPHIC NUMBERS not allocated to the end-user as part of a PRI / BRI ISDN / e.g. ADSL, Junction Lines etc. (Generally No infrastructure involved) Managed GNP Requests This is a GNP Request ...
What is GNP - Porting?
Geographic Number Portability is the ability to keep a GEOGRAPHIC number even if you change Network Providers. GNP is restricted to GEOGRAPHIC NUMBERS only, which are also known as landline or fixed numbers. GNP excludes 0860, 0800, 0861, 087, 085 ...