Can Callbacks be Created for Groups?
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TMS Feature - Extension Manager - Groups
Groups allow an administrator to bundle extensions together by their criteria; these could be things such as branches, positions or departments. These groups are purely an aid within the TMS but do not affect the workings of the PBX. Groups can allow ...How to create Reviewer Groups for Scorecards - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. ((A user needs access to a manager account to complete the steps below.) 3. Click on the Scoring menu item. 4. Click on the Reviewer Groups sub-menu item. 5. Select + ...How to Create/Use CallBacks - Step by Step Instructions
Option 1: In Callbacks 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Extension Manager menu item. 4. Click on the Callbacks ...How to Create Pickup Groups - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the PBX Manager menu item. 4. Click on the PBX Settings sub-menu item. 5. Click ...Where to get a Professionally Recorded IVR Message Created?
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