TMS Feature - Extension Manager - Groups
Groups allow an administrator to bundle extensions together by their criteria; these could be things such as branches, positions or departments. These groups are purely an aid within the TMS but do not affect the workings of the PBX. Groups can allow the administrator to analyse costing and usage better.
Extensions
Can an Extension Number be Chosen?
Enabling the API on an Extension.
How to Create an Extension in the TMS for Post-Paid Users.
How to Create a New Extension - for Pre-Paid Users.
How to Create an Extension in the TMS for Pre-Paid Users.
How to Remove Forwarding Rules on an Extension.
How to Provision a Device to an Extension.
How to Set Up/Remove Pin Dialing.
How to Set the Audio CODEC to G729AB.
How do I Change My Voicemail-to-Email Address?
How to Deactivate Voicemail on My Extension?
How to Set Up an Extension for Cellular Features. (Forwarding)
How to View the Online Status of an Additional Registration.
How to Add an Additional Registration for Extensions.
How to Enable an Extension as an Agent.
How to Disable the Transfer for Agents.
On Enabled Features, What does the Standard 182 Mean?
Registration Tab: Why am I Online, But shown as Offline?
What is My Voicemail Password?
Where can I Find the Details Needed to Register an Extension?
Why Can an Extension Make a Call But Not Receive a Call?
Groups
How to Create an Extension Group.
How to Add Extensions to a Group.
Provisioning
How to Create a Provisioning Template.
CRDs, Call Recrdings & Call Backs
Call Detail Recordings: Do CDRs Include Recordings from Previous TMS Versions?
Can Callbacks be Created for Groups?
How to search for CDRs (Call Detail Records)
How to Search, Listen and Download a Call Recording.
How to Set Up the Callback Feature for Extensions.
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