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Agent Call Statistics

Is there a way for an Agent to see their own Inbound vs. Outbound calls for the day?

Best Answer

Hi Darren,


Please can you provide a bit more information? 


Is this something you want to see on Agent Workspace on the TMS, or is it information you want to be able to get via our API integrations?


Thanks

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Answer

Hi Darren,


Please can you provide a bit more information? 


Is this something you want to see on Agent Workspace on the TMS, or is it information you want to be able to get via our API integrations?


Thanks

Hi Darren,


We created a ticket for you with our Support department as they will be able to assist further.


Thanks

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