We are busy putting together a watered-down integration for Zoho CRM for a mutual client, as your APIs don't cater for asynchronous call/device state notification,
For now, all we need to do fetch external call records and link them up to appropriate records in the CRM. I assume we can use the GetOutboundCallingHistoryand GetOutboundCallingHistory API requests?
Also, are there any limits in the use of these to API requests?
1 Comment
J
Jonathan Boyle
said
about 4 years ago
Afternoon,
I believe we may have already responded, however if not, apologies and the above is correct, you could also use GetCallDetailRecords to get the call details
Jonathan Harmse
Hi Support.
We are busy putting together a watered-down integration for Zoho CRM for a mutual client, as your APIs don't cater for asynchronous call/device state notification,
For now, all we need to do fetch external call records and link them up to appropriate records in the CRM. I assume we can use the GetOutboundCallingHistory and GetOutboundCallingHistory API requests?
Also, are there any limits in the use of these to API requests?