Hardware/Software | Number Moves

Number Moves
How long does it take to move my number?
External Number Move - 5-7 working days Internal Number Move - 48 hours
What is the Process to move my Number from one Euphoria PBX to another?
Number move requests are to be submitted in writing to porting@euphoria.co.za An internal number move applies in this scenario. An authorisation letter will be required. See the template below for easy reference. This information is to be supplied on ...
What is the Process to move my Number from my Current Service Provider to Euphoria?
Number move requests are to be submitted in writing to porting@euphoria.co.za An external number move applies in this scenario. Please follow the steps below for us to process your request. Please e-mail the following documentation to ...
What are the different Types of Number Moves?
External Number Move An External Number Move is a process of moving a number from one Service Provider to another on the same network. This process involves third parties. Internal Number Move An Internal Number Move is a process of moving a number ...
What is a Number Move?
A Number Move is a process of moving a number from one Service Provider to another on the same Network. Ie. ECN is a Network provider with multiple Service Providers that Resell their minutes. If a customer wishes to move their number from “ECN ...

Popular Articles
Why should I port my geographic numbers?
Geographic numbers should be ported, either because they appear on your marketing material, because they are the number/s your clients have come to know, or because they are the number/s you advertise.
Reasons for a Port Application being Rejected.
Valid Rejection Reasons as per ICASA Requirements: According to Regulation 4 (9) of the Functional Specification for Geographic Number Portability under the Number Portability Regulations, a donor operator (ECN in this instance) may reject a request ...
How long does it take to port?
The standard porting turn-around time is 7-21 working days. Once our Porting Department has received all the correct paperwork, the Port Application will be submitted to our porting authorities within 24 hours. Our porting authority will then be in ...
What is a Number Move?
A Number Move is a process of moving a number from one Service Provider to another on the same Network. Ie. ECN is a Network provider with multiple Service Providers that Resell their minutes. If a customer wishes to move their number from “ECN ...
How to Create an Extension in the TMS for Post-Paid Users - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Extension Manager menu item. 4. Click on the Extensionssub-menu item. 5. ...

Hardware/Software | Number Moves | Knowledge Base