How to View Campaign Analytics - Step by Step Instructions

How to View Campaign Analytics - Step by Step Instructions

1. Go to the TMS URL: https://tms.euphoria.co.za/ 

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 

3. Click on the Analytics menu item.

4. Click on the Campaign Analytics sub-menu item.

5. Add the date range.

 6. Click display. 

7. Click on the campaign you want to view. 


 7.1.Or any of the numbers that highlight blue when you hover over them to get an analysis of that specific section of the campaign.




    • Related Articles

    • How to View Individual Agents Analytics - Step by Step Instructions

      1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Analytics menu item. 4. Click on the Agent Analytics sub-menu item. 5. Add ...

    • How to View Individual Queue Analytics - Step by Step Instructions

      1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Analytics menu item. 4. Click on the Queue Analytics sub-menu item. 5. Add ...

    • TMS Feature - Campaign Analytics

      Campaign Analytics provides an in-depth view of the performance of each campaign. The main page offers an overview with filters that can be used to display dates and campaigns in their progress phases. The campaigns are shown in their dialer ...

    • How to View ALL Queue Analytics - Step by Step Instructions

      1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Analytics menu item. 4. Click on the Queue Analytics sub-menu item. 5. Add ...

    • How to View All Agent Analytics - Step by Step Instructions

      1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Analytics menu item. 4. Click on the Agent Analytics sub-menu item. 5. Add ...