How to view an Incoming Call History Report - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/
2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)
3. Click on the Call History menu item.

4. Click on the Incoming Call History sub-menu item.

5. Add the date range options and click on Display.

Related Articles
How to View an Incoming Call Analysis Report - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Call History menu item. 4. Click on the Incoming Call Analysis sub-menu item. ...
How to View an Outbound Call History Report - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Call History menu item. 4. Click on the Outbound Call History sub-menu item. ...
TMS Feature - Call History
The purpose of the call history menu item is to view and analyse the inbound and outbound calls within a company. This analysis can be done via call history or cost analysis for inbound and outbound calls. Outbound Call History Outbound Call History ...
How to View an Outbound Cost Analysis Report - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Call History menu item. 4. Click on the Outbound Cost Analysis sub-menu item. ...
How to View Realtime Queues - Step by Step Instructions
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Realtime Monitor menu item. 4. Click on the Realtime Queues sub-menu item. 5. ...