1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Click on Reset Password bottom right on the TMS Login page. 3. Type in your company email address that is linked to the account, this will send an email with an OTP to the user to reset the ...
On Android: On Apple: 1. Click on the settings ellipsis. 1. Click on the settings icon. This will take you to settings. 2. Click on Reset Application. This will automatically log the user out of the application.
1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 3. Click on the Realtime Monitor menu item. 4. Click on the Realtime Agents sub-menu item. 5. ...
1. Ensure the extension has a TMS account. (See How to Set up a TMS Login Account.) 2. Create an additional registration so that the desk phone and the softphone do not clash. (See How to set up additional registration here.) 3. On your Cell Phone, ...
4 Options Option 1: Feature Code Dial the feature code *31 on your desk phone. Once saved the recording will sit in the TMS in the voice recording section. Option 2: Record from the Voice Recordings Page 1. Go to the TMS URL: ...