Support Portal

Update Date: August 2023 Created By: Marizane Brummer Press the hang-up button to terminate a call.  

The phone did not download the update correctly; This is most likely due to access rights set up on the PC. If this happens in the future, navigate to C:\Us...

Update Date: July 2023 Created By: Marizane Brummer 1. Go to the TMS URL:  https://tms.euphoria.co.za/  2. Choose the desired account. (A user needs a...

This means that users can configure their extensions from the PBX settings to direct calls to a mobile phone by configuring the PBX and the extension settin...

Update Date: August 2023 Created By: Marizane Brummer 1. Ensure the extension has a TMS account. (See How to Set up a TMS Login Account.) 2. Create an...

Update Date: August 2023 Created By: Marizane Brummer       On Android:                                                                           On Ap...

Update Date: August 2023 Created By: Marizane Brummer Unattended Transfer. 1. Answer the call. 2. Transfer on the phone. (This puts the caller on hold...

Update Date: June 2023 Created By: Marizane Brummer          On Android:                                                                           On A...

Downloads and tools are there to assist with the day-to-day use of the TMS account, as well as give options to download applications that allow access to fu...

What is the Call Recordings Manager?  The Call Recordings Manager is an application to view all call recordings company-wide. It's designed to be quick...