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IVR - interactive voice response

What is an IVR or Digital Receptionist?
IVR stands for Interactive Voice Response it is also referred to as Digital Receptionist. When a customer dials your office you can have an IVR answ...
Wed, 29 Oct, 2014 at 3:40 PM
In which file format should my IVR recording be in?
wav PCM 8000 hz 16 Bit mono
Thu, 30 Oct, 2014 at 10:03 AM
Where do I add an IVR?
Once logged into the TMS and you have selected your PBX: -> Click on PBX Manager -> Click IVR Menus (Tab at the top on the right of Inbound...
Tue, 11 Nov, 2014 at 5:41 PM
How to add an IVR / Digital Receptionist?
For the video version click here.  A step by step guide follows below: You should now see the IVR Menu configuration screen, here we can confi...
Wed, 3 Dec, 2014 at 2:44 PM