1. Go to the TMS URL: https://tms.euphoria.co.za/  
  2. Choose an extension account.
  3. Click on the Agent menu item.
  4. Click on the Agent Workspace sub-menu item.
  5. Log Into the Agent Workspace.
  6. Click on the down arrow next to the pause button.
  7. Choose the pause that best suits your reason for stepping away. 
  8. When returning to your computer, click the” Unpause” button” to resume work.