Step 1: Go to the TMS URL: https://tms.euphoria.co.za/  

Step 2: Choose an extension account.

Step 3: Click on the Agent menu item.

Step 4: Click on the Agent Workspace sub-menu item.

Step 5: Log Into the Agent Workspace.

Step 6: Click on the phone icon to open the dial pad. 

Step 7: Use a mouse to click on the numbers OR Type the numbers into the Keyboard.

Step 8: Click the green Call button OR press “Enter” on the keyboard to make the call.