1. Go to the TMS URL: https://tms.euphoria.co.za/  
  2. Choose an extension account.
  3. Click on the Agent menu item.
  4. Click on the Agent Workspace sub-menu item.
  5. Log Into the Agent Workspace.
  6. Click on the phone icon to open the dial pad. 
  7. Use a mouse to click on the numbers OR Type the numbers into the Keyboard.
  8. Click the green Call button OR press “Enter” on the keyboard to make the call.