Step 1: Go to the TMS URL: https://tms.euphoria.co.za/ 

Step 2: Choose the correct account

Step 3: Click on the Help & Support menu item.

Step 4: Click on the Call Diagnostics sub-menu item.

Step 5: Troubleshoot a number or extension.

5.1: Enter the number and click “Display”.

5.2 Click the “Options” button, enter the extension and click “Display.”