1. Go to the TMS URL: https://tms.euphoria.co.za/ 
  2. Choose the correct account
  3. Click on the Help & Support menu item.
  4. Click on the Call Diagnostics sub-menu item.
  5. Troubleshoot a number or extension.
    1. Enter the number and click “Display”.
    2. Click the “Options” button, enter the extension and click “Display.”