Step 1: Go to the TMS URL: https://tms.euphoria.co.za/ 

Step 2: Choose the correct account

Step 3: Change the default audio device. This will need to be done on your Laptop or PC.

3.1: Click on Start > Control Panel > Sound.

3.2: Open Sound and then Control Panel, where you will find a list of sounds devices.

3.3: Change the default device to Speakers This is done by selecting it and clicking the Set

Default button. The green tick will now be on the Speakers. 

Step 4: Open the Euphoria Soft-phone, go to:

4.1: Phone > Phone Settings, and you will see Speaker / Headset, where the same list of devices is listed, this time select Headphones.

4.2: Test your configuration, and adjust the audio levels to suit your needs.