Step 1: Go to the TMS URL: https://tms.euphoria.co.za/
Step 2: Choose the correct account.
Step 3: Click on the Downloads & Tools menu item.
Step 4: Click on the Windows Applications sub-menu item
Step 5:Click the download button next to the Euphoria Advanced Softphone name to download the file to your computer.
Step 6: Run the setup application.
Step 7: Enter the login credentials. A Euphoria representative will send the login email and password credentials.
Step 8: Click More Setting.
Step 9: Select the correct options under the General Settings category.
Step 10: Click the Apply button.
Step 11: The extension will now be Initialized but not registered as yet.
Step 12 Click on the cog next to the dial pad, navigate to Select Account and choose the extension attached to the login.
Note: The first time you run the application, you will need to enter the API details and the user's TMS details.