Step 1: Go to the TMS URL: https://tms.euphoria.co.za/ 

Step 2: Choose the correct account

Step 3: Click on the Dialing Restrictions menu item.

Step 4: Click on the Country Lists sub-menu item.

Step 5: Open the correct list, choose the Zone, and Enable a destination by clicking the checkbox to its left. Click Apply to save the changes. 

Step 6: Enable international dialling on a per extension level.

6.1: Click on the Extension Manager menu item.

6.2: Click On extensions.

6.3. Choose the extension international dialling should be enabled on.

6.4: Choose the Details tab and scroll down to “Outbound Dialling Restrictions. 

6.5: Tick the international destinations box. 

Note: The section above refers to hard limits set by Euphoria on your PBX and can only be changed by a Euphoria technician. The settings should be suitable for most customers, but if you have special requirements and need these changes, please let us know.