Update Date: June 2023

Created By: Marizane Brummer



1. Go to the TMS URL:  https://tms.euphoria.co.za/   

2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps) 

3. Click on the Call History menu item.

4. Click on the Outbound Cost Analysis sub-menu item.

5. Add the date range and click on Display.

6. Select the line items to change the pie charts.

7. Review the Extension Group Costs and select a group to delve into more information: 

7.1. When selecting a group, a pop-up will show where any other available reports can be found on the group. Select the option available to view the information.

8. Review the Extension Analysis and select a user to delve into more information: 

8.1. When selecting an extension, a pop-up will show where any other available reports can be found for the user. Select the option available to view the information.