1. Go to the TMS URL: https://tms.euphoria.co.za/ 
  2. Choose the correct account
  3. Click on the Extension Manager menu item.
  4. Click on the Extension sub-menu item.
  5. Select the correct extension.
  6. Click on the Options tab at the top.
  7. Under Call forwarding, set the extension with the following rules:
  • Tick the “find me/follow me” checkbox.

  • Tick the “Call Forwarding on Busy” checkbox.

  • Add the number you wish to forward the call to (the employees mobile number)