Update Date: June 2023
Created By: Marizane Brummer
1. Go to the TMS URL: https://tms.euphoria.co.za/
2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)
3. Click on the Extension Manager menu item.
4. Click on the Extensions sub-menu item.
5. Select the correct extension.
6. Click on the Options tab at the top.
7. Under Call forwarding, tick the Find Me/Follow Me checkbox.
8. Tick the Call Forwarding on Busy checkbox.
9. Add the number you wish to forward the call to (the employee's mobile number).
10. Enable parameters that will allow Find Me/Follow Me to function in the way you want it to.
For information on what the items mean, click here: Extensions Feature Article.
11. Click Apply to save the forwarding options.
