Resellers not wanting clients to receive the OTP mailer are to setup the TMS login as follows:

  1. Go to the TMS URL: 
  2. Choose the correct account
  3. Click on the TMS User menu item.
  4. Click on the Manager sub-menu item.
  5. Click on the down arrow next to the Distribution tab on the top of the page and open extensions.
  6. Double click on the extension and a pop-up window will open.
  7. Click on the key icon to open the next pop-up window:
  8. elect either “Create a TMS account” for this extension - Is used for a new user or “Assign this extension” to an existing TMS account - The client already has a login created and needs this extension added to their view. Once the correct option is chosen, fill in the details of the user. 
  9. Add the Reseller email Address under the TMS details tab - This is the email address the system will send the OTP.
  10.  Add the client’s email address under the TMS login username - This needs to be the client's email address.

NoteIf any staff member leaves the company, PLEASE remember to DELETE their TMS login by emailing