Resellers not wanting clients to receive the OTP mailer are to setup the TMS login as follows:
Step 3: Click on the TMS User menu item.
Step 4: Click on the Manager sub-menu item.
Step 5: Click on the down arrow next to the Distribution tab on the top of the page and open extensions.
Step 6: Double click on the extension and a pop-up window will open.
Step 7: Click on the key icon to open the next pop-up window:
Step 8: Select either “Create a TMS account” for this extension - Is used for a new user or “Assign this extension” to an existing TMS account - The client already has a login created and needs this extension added to their view. Once the correct option is chosen, fill in the details of the user.
Step 9: Add the Reseller email Address under the TMS details tab - This is the email address the system will send the OTP.
Step 10: Add the client’s email address under the TMS login username - This needs to be the client's email address.
Note: If any staff member leaves the company, PLEASE remember to DELETE their TMS login by emailing firstname.lastname@example.org.