Resellers not wanting clients to receive the OTP mailer are to setup the TMS login as follows:

Step 1: Go to the TMS URL: 

Step 2: Choose the correct account

Step 3: Click on the TMS User menu item.

Step 4: Click on the Manager sub-menu item.

Step 5: Click on the down arrow next to the Distribution tab on the top of the page and open extensions.

Step 6: Double click on the extension and a pop-up window will open.

Step 7: Click on the key icon to open the next pop-up window:

Step 8: Select either “Create a TMS account” for this extension - Is used for a new user or “Assign this extension” to an existing TMS account - The client already has a login created and needs this extension added to their view. Once the correct option is chosen, fill in the details of the user. 

Step 9: Add the Reseller email Address under the TMS details tab - This is the email address the system will send the OTP.

Step 10: Add the client’s email address under the TMS login username - This needs to be the client's email address.

NoteIf any staff member leaves the company, PLEASE remember to DELETE their TMS login by emailing