Update Date: May 2023
Created By: Marizane Brummer
1. Go to the TMS URL: https://tms.euphoria.co.za/
2. Choose the desired account. (A user needs access to the menu Item in order to complete the below steps)
3. Click on the TMS Users menu item.
4. Click on the Managers sub-menu item.
5. Click on the arrow next to the Manager tab at the top toolbar.
6. Click on Add Manager.
7. Give the manager a Name.
8. Create a TMS Account for the manager:
8.1. Fill in all Account details needed to create the login.
9. Click on Apply to save the manager login.
Note: When assigning permissions, roles, extensions, queues and campaigns, ALWAYS ensure the correct manager is chosen first.