Should you wish to transfer a call from your extension to another person’s extension, this can be done in the following two fashions; blind transferring a call means you send the call straight from your phone to another phone without speaking to the person you are transferring to first. An attended transfer means you will be able to speak to the person you wish to transfer to before actually transferring the call over.
To Blind transfer you will press the either the Transfer softkey or Tran button on your phone, followed by the destination extension number and then the Transfer softkey or Tran button once again to complete the transfer.
To do an Attended Transfer you will need to press the Transfer softkey or Tran button on your phone followed by the extension number and then press the OK button. This will dial the destination extension and you will be able to speak to the intended person first before transferring. To complete the transfer press the transfer softkey or the Tran button. Should they not answer you can press the cancel call soft key and press the resume soft key or hold button to resume the call.