This is for customers who do not want to port their number, only forward their number to another DID.

The Account Holder must do the following:

1. A Request on your company letterhead is created as follows

To: Telkom Pty (Ltd)              

(Insert Date)

(Insert Account Number)

To Whom It May Concern

I, (Insert Directors name and designation), hereby request that the forward call facility must be activated on the following Telkom analogue line (Insert Number).

Kind Regards,


(Insert Directors Name)

(Insert Designation)

(Insert contact number)

2. Sign the request

3. The letter is then emailed to Telkom

4. Once Telkom confirms that the forward call feature is active on your account please do the following:

  • 1. Pick up your Telkom handset
  • 2. Dial *21*[The Number Euphoria has allocated to you]#
  • 3. An automated voice will confirm that call forwarding is active. 

5. Should you want to cancel call forwarding dial *21# and listen to the voice prompts

Please see Call Features User Guide attached