Can you please assist my Chrometa developer with integrating with Euphoria,
Hi Karabo,
Can you please open a ticket with Euphoria with the
following request:
We are following the instructions here support.euphoria.co.za to
get the list of calls (action name is GetCallRecordings). The returned result
lists all calls for the key/tenant and does not take into account the extension
in the filter. We would like to get a list by extension, or at least get the
extension ID in the returned result. Here is the call we are making and the
response from Euphoria API:
As discussed in the private ticket we created, you can use the API call "GetCallDetailRecords" that will return a list of inbound/outbound calls for a specific extension. Please see below example:
Please can you confirm exactly what you are trying to achieve, then I can see what API call will be the best for you.
Thank you
K
Karabo Moroka
said
almost 2 years ago
Hi Divan Le Roux,
Thank you for your reply,
We would like to integrate our software called Chrometa with Euphoria,
Chrometa is a tracking application, we would like some assistance with tracking calls from Euphoria,
I can arrange a session with my developer so that we can accomplish this task,
This could be a great offering for Euphoria as well should we get this right,
Hope to hear from you soon,
K
Karabo Moroka
said
almost 2 years ago
HI
Thank you for the reply,
We use a time tracking Application called Chrometa,
We need to be able to track the Euphoria calls and adding this into our Application,
The API we sent is from our Chrometa Dev who requires someone from Euphoria who can help us with tracking data from Euphoria,
Divan le Roux
said
over 1 year ago
Answer
Hi,
As discussed in the private ticket we created, you can use the API call "GetCallDetailRecords" that will return a list of inbound/outbound calls for a specific extension. Please see below example:
Karabo Moroka
Good day Euphoria,
Can you please assist my Chrometa developer with integrating with Euphoria,
Hi Karabo,
Can you please open a ticket with Euphoria with the following request:
We are following the instructions here support.euphoria.co.za to get the list of calls (action name is GetCallRecordings). The returned result lists all calls for the key/tenant and does not take into account the extension in the filter. We would like to get a list by extension, or at least get the extension ID in the returned result. Here is the call we are making and the response from Euphoria API:
curl --location --request POST 'https://api.euphoria.co.za/files/1010107057/api/Euphoria.Api.aspx' \
--header 'Content-Type: application/xml' \
--data-raw '<?xml version="1.0" encoding="UTF-8"?>
<XML>
<Tenant>
<Name></Name>
<Auth></Auth>
</Tenant>
<ActionName>GetInboundCallingHistory</ActionName>
<pageSize>100</pageSize>
<startAt>0</startAt>
<startDate>2021-04-14</startDate>
<endDate>2021-04-14</endDate>
</XML>
'
The result:
<?xml version='1.0' encoding='UTF-8'?>
<XML LastID="170450342" TotalRows="14">
<CDR>
<uID><![CDATA[170562945]]></uID>
<DialedDID><![CDATA[0280501027]]></DialedDID>
<Duration><![CDATA[81]]></Duration>
<CallerID><![CDATA[+27834978275]]></CallerID>
<StartTime><![CDATA[2021-04-14 14:11:27]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170544875]]></uID>
<DialedDID><![CDATA[0280501022]]></DialedDID>
<Duration><![CDATA[102]]></Duration>
<CallerID><![CDATA[+27836453928]]></CallerID>
<StartTime><![CDATA[2021-04-14 13:09:43]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170533376]]></uID>
<DialedDID><![CDATA[0280501022]]></DialedDID>
<Duration><![CDATA[46]]></Duration>
<CallerID><![CDATA[+27283163105]]></CallerID>
<StartTime><![CDATA[2021-04-14 12:33:55]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170512257]]></uID>
<DialedDID><![CDATA[0280501028]]></DialedDID>
<Duration><![CDATA[183]]></Duration>
<CallerID><![CDATA[+27715301023]]></CallerID>
<StartTime><![CDATA[2021-04-14 11:26:37]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170489787]]></uID>
<DialedDID><![CDATA[0280501022]]></DialedDID>
<Duration><![CDATA[115]]></Duration>
<CallerID><![CDATA[+27283161973]]></CallerID>
<StartTime><![CDATA[2021-04-14 10:18:17]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170473595]]></uID>
<DialedDID><![CDATA[0280501028]]></DialedDID>
<Duration><![CDATA[73]]></Duration>
<CallerID><![CDATA[+27284255380]]></CallerID>
<StartTime><![CDATA[2021-04-14 09:29:30]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170473097]]></uID>
<DialedDID><![CDATA[0280501028]]></DialedDID>
<Duration><![CDATA[83]]></Duration>
<CallerID><![CDATA[+27284255380]]></CallerID>
<StartTime><![CDATA[2021-04-14 09:27:44]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170468398]]></uID>
<DialedDID><![CDATA[0280501022]]></DialedDID>
<Duration><![CDATA[0]]></Duration>
<CallerID><![CDATA[+27283130136]]></CallerID>
<StartTime><![CDATA[2021-04-14 09:14:40]]></StartTime>
<Status><![CDATA[4]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170450558]]></uID>
<DialedDID><![CDATA[0280501024]]></DialedDID>
<Duration><![CDATA[5]]></Duration>
<CallerID><![CDATA[+27871488676]]></CallerID>
<StartTime><![CDATA[2021-04-14 08:12:39]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170450519]]></uID>
<DialedDID><![CDATA[0280501027]]></DialedDID>
<Duration><![CDATA[5]]></Duration>
<CallerID><![CDATA[+27871488676]]></CallerID>
<StartTime><![CDATA[2021-04-14 08:12:27]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170450483]]></uID>
<DialedDID><![CDATA[0280501023]]></DialedDID>
<Duration><![CDATA[5]]></Duration>
<CallerID><![CDATA[+27871488676]]></CallerID>
<StartTime><![CDATA[2021-04-14 08:12:14]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170450440]]></uID>
<DialedDID><![CDATA[0280501022]]></DialedDID>
<Duration><![CDATA[7]]></Duration>
<CallerID><![CDATA[+27871488676]]></CallerID>
<StartTime><![CDATA[2021-04-14 08:12:00]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170450385]]></uID>
<DialedDID><![CDATA[0280501028]]></DialedDID>
<Duration><![CDATA[7]]></Duration>
<CallerID><![CDATA[+27871488676]]></CallerID>
<StartTime><![CDATA[2021-04-14 08:11:45]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
<CDR>
<uID><![CDATA[170450342]]></uID>
<DialedDID><![CDATA[27871330238]]></DialedDID>
<Duration><![CDATA[17]]></Duration>
<CallerID><![CDATA[27871488676]]></CallerID>
<StartTime><![CDATA[2021-04-14 08:11:19]]></StartTime>
<Status><![CDATA[1]]></Status>
</CDR>
</XML>
Hi,
As discussed in the private ticket we created, you can use the API call "GetCallDetailRecords" that will return a list of inbound/outbound calls for a specific extension. Please see below example:
<XML>
<Tenant>
<Name></Name>
<Auth></Auth>
</Tenant>
<ActionName>GetCallDetailRecords</ActionName>
<pageSize>30</pageSize>
<startAt>0</startAt>
<startDate>2022-07-21 00:00:00</startDate>
<endDate>2022-07-21 23:59:59</endDate>
<extension>100</extension>
</XML>
Thank you
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstDivan le Roux
Hi,
Please can you confirm exactly what you are trying to achieve, then I can see what API call will be the best for you.
Thank you
Karabo Moroka
Hi Divan Le Roux,
Thank you for your reply,
We would like to integrate our software called Chrometa with Euphoria,
Chrometa is a tracking application, we would like some assistance with tracking calls from Euphoria,
I can arrange a session with my developer so that we can accomplish this task,
This could be a great offering for Euphoria as well should we get this right,
Hope to hear from you soon,
Karabo Moroka
HI
Thank you for the reply,
We use a time tracking Application called Chrometa,
We need to be able to track the Euphoria calls and adding this into our Application,
The API we sent is from our Chrometa Dev who requires someone from Euphoria who can help us with tracking data from Euphoria,
Divan le Roux
Hi,
As discussed in the private ticket we created, you can use the API call "GetCallDetailRecords" that will return a list of inbound/outbound calls for a specific extension. Please see below example:
<XML>
<Tenant>
<Name></Name>
<Auth></Auth>
</Tenant>
<ActionName>GetCallDetailRecords</ActionName>
<pageSize>30</pageSize>
<startAt>0</startAt>
<startDate>2022-07-21 00:00:00</startDate>
<endDate>2022-07-21 23:59:59</endDate>
<extension>100</extension>
</XML>
Thank you
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