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Integration with custom developed site - click to call feature.

Hi there,


We are a client of Euphoria. We are currently custom developing our own in-house CRM system (we are using angular on the front end and java on the backend). The developers are still in the development phase (roughly 50% done), but I wanted to find out from you if we are able to integrate with Euphoria so we can have a click to call a function on our system (e.g. call a client tel/cell on the client's profile)? If so, what additional info do you need from us (or rather our developers) to ensure we can integrate and are the further costs?


Thanks! Please let me know ASAP!!!!


KR


Lindy 

0716237373


Best Answer

Good afternoon Lindy


The best option for you team to do would be to use our API request system. 

They would then be able to make use of the originate function that would allow you to click2call and pass that call to the users extension number.


The API documentation can be found here:

https://support.euphoria.co.za/support/solutions/articles/109399-api-documentation


Please feel free to contact me for any further clarification

Best Regards

Bailey Brooke

1 Comment

Answer

Good afternoon Lindy


The best option for you team to do would be to use our API request system. 

They would then be able to make use of the originate function that would allow you to click2call and pass that call to the users extension number.


The API documentation can be found here:

https://support.euphoria.co.za/support/solutions/articles/109399-api-documentation


Please feel free to contact me for any further clarification

Best Regards

Bailey Brooke

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