Integration with custom developed site - click to call feature.
L
Lindy Taylor
started a topic
over 3 years ago
Hi there,
We are a client of Euphoria. We are currently custom developing our own in-house CRM system (we are using angular on the front end and java on the backend). The developers are still in the development phase (roughly 50% done), but I wanted to find out from you if we are able to integrate with Euphoria so we can have a click to call a function on our system (e.g. call a client tel/cell on the client's profile)? If so, what additional info do you need from us (or rather our developers) to ensure we can integrate and are the further costs?
Thanks! Please let me know ASAP!!!!
KR
Lindy
0716237373
Best Answer
B
Bailey Brooke
said
over 3 years ago
Good afternoon Lindy
The best option for you team to do would be to use our API request system.
They would then be able to make use of the originate function that would allow you to click2call and pass that call to the users extension number.
Lindy Taylor
Hi there,
We are a client of Euphoria. We are currently custom developing our own in-house CRM system (we are using angular on the front end and java on the backend). The developers are still in the development phase (roughly 50% done), but I wanted to find out from you if we are able to integrate with Euphoria so we can have a click to call a function on our system (e.g. call a client tel/cell on the client's profile)? If so, what additional info do you need from us (or rather our developers) to ensure we can integrate and are the further costs?
Thanks! Please let me know ASAP!!!!
KR
Lindy
0716237373
Good afternoon Lindy
The best option for you team to do would be to use our API request system.
They would then be able to make use of the originate function that would allow you to click2call and pass that call to the users extension number.
The API documentation can be found here:
https://support.euphoria.co.za/support/solutions/articles/109399-api-documentation
Please feel free to contact me for any further clarification
Best Regards
Bailey Brooke
Bailey Brooke
Good afternoon Lindy
The best option for you team to do would be to use our API request system.
They would then be able to make use of the originate function that would allow you to click2call and pass that call to the users extension number.
The API documentation can be found here:
https://support.euphoria.co.za/support/solutions/articles/109399-api-documentation
Please feel free to contact me for any further clarification
Best Regards
Bailey Brooke
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