Need: When I start a call via the API then I can specify if the call is recorded or not.
Currently, recordings are per-extension. I have clients that want call recordings and clients that don't. I would appreciate being able to toggle on a per-call basis whether the call is recorded or not, for a single extension.
Call recording is done at an extension level for billing. Toggling call recording on and off is also done at the extension level.
Unfortunately, we cannot toggle it at a call level as it will incur a lot of misunderstanding of calls being recorded or not due to the feature being toggled on or off per call.