Morning,
Please try the following API call:
<?xml version="1.0" encoding="UTF-8"?>
<XML>
<Tenant>
<Name></Name>
<Auth></Auth>
</Tenant>
<ActionName>GetQueueAnalytics</ActionName>
<startDate></startDate>
<endDate></endDate>
<accountID></accountID>
<QueueName></QueueName>
</XML>
Hope this helps,
Regards,
Muhammad Mia
Hi,
I am trying to integrate with our business reporting platform and need a way to get all the info displayed in the Queue Analytics UI via the API.
I am able to get most of what I need using GetInboundRouteAnalytics, however I need to get the Abandoned and Service Level data as well.
Is there an action in the API that can do this?
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