I am trying to integrate with our business reporting platform and need a way to get all the info displayed in the Queue Analytics UI via the API.
I am able to get most of what I need using GetInboundRouteAnalytics, however I need to get the Abandoned and Service Level data as well.
Is there an action in the API that can do this?
Please try the following API call:
<?xml version="1.0" encoding="UTF-8"?>
Hope this helps,