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Inbound Service Level - Queue Analytics via API


I am trying to integrate with our business reporting platform and need a way to get all the info displayed in the Queue Analytics UI via the API.

I am able to get most of what I need using GetInboundRouteAnalytics, however I need to get the Abandoned and Service Level data as well.

Is there an action in the API that can do this?

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Please try the following API call:

<?xml version="1.0" encoding="UTF-8"?>












Hope this helps,


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