I need to develop softphone in my CRM salesforce lightning for which i think i need to use webRTC as we need to get incoming calls also as with simple API's we cant get incoming calls.
Can you please assist me to use webRTC as documents provided are not sufficient.
Unfortunately we can only assist from a troubleshooting perspective.
I recommend checking out the sipjs documentation as it has a very informative reference guide.
Here are the link :