Under extension, what is the difference between a red icon and a blue one?
Extensions not linked to a TMS login or an existing account have a RED icon. Extensions linked to a TMS login or an existing account have a BLUE icon
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Extension Manager focuses on the individual extension set up and the extension settings for queues, extension capabilities, and agent configuration. Extensions The extension page allows the admin to create and see all the active extensions in their ...What is the Euphoria Telephone Management System (TMS)?
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What is the Euphoria Telephone Management System (TMS)? The Euphoria Telephone Management System (TMS) assists organisations to understand their telephony and helps them to control, track and analyse their system activity. Incoming and outgoing call ...How to Distribute an Extension to More than one Manager - Step by Step Instructions
Extensions not under management can be added to multiple managers. Only extensions that have been put under management will not be available to multiple managers. 1. Go to the TMS URL: https://tms.euphoria.co.za/ 2. Choose the desired account. (A ...